Refund policy

Not used it? Ask within 7 days of paying and you get a full refund, if you have not played a game with the pass.

Something broken? If a game does not work on your device and we cannot fix it, you get a full refund.

Changed your mind after using it? We do not refund passes that have been used, because the practice has been delivered.

To ask, email support@gamebasedassessment.com from the address you paid with. Refunds go back to the card or wallet you paid with; your bank may take a few days to show it. A refunded pass stops working.